Privacy Policy.

1Who we are and what this policy covers

This Privacy Policy explains how Bajis Awawdeh, PLLC, doing business as Trust Bajis ("Trust Bajis," "we," "us," or "our"), collects, uses, and discloses personal information through trustbajis.com, consultation booking, educational resources, and related communications. It also explains how to contact us and make privacy requests.

This policy covers website visitors and prospective-client inquiries. If you apply for a financial or insurance product or engage professional services, additional information and privacy notices may be required. This website policy does not replace notices or protections required for those activities.

2Information you provide

Contact and booking information. When you request a consultation, we collect your first and last name, email address, phone number, selected appointment time, time zone, and any additional information you choose to provide. We also receive messages you send us and information needed to respond or manage your appointment.

Workbook requests. When you request the Family Legacy Blueprint, we collect your first name, email address, phone number, and state so we can send the workbook and follow up about your request. If you check the optional newsletter box, we record that choice; leaving it unchecked does not add you to the newsletter.

Planning interests and preferences. If you choose to describe your goals or circumstances, we may receive information about your family, business, existing plans, or the services you want to discuss. We also maintain your communication preferences and records of any consent or opt-out you give us.

Newsletter information. If newsletter signup is available and you subscribe, we collect your email address and the information shown on the signup form. A form marked as unavailable does not accept subscriptions. Requesting an appointment or downloading a resource does not, by itself, sign you up for marketing communications.

3Technical information and cookies

When you visit the website or open a connected feature, hosting and technology providers may receive technical information such as your IP address, browser and device type, requested page or file, referring page, and access time. This information supports page delivery, troubleshooting, and security.

The website application does not currently set its own advertising cookies or load advertising pixels. Hosting services and the embedded booking provider may use cookies, local storage, or similar technology to operate their features, preserve preferences, and protect against misuse. Opening the booking calendar connects your browser to the provider even if you do not submit a booking.

You can manage cookies through your browser settings. Blocking cookies or other storage may affect booking and other features. Our website does not currently change its behavior in response to a browser’s Do Not Track signal. Separate legal requirements for recognized opt-out preference signals still apply where relevant.

4How we use information

We use the information relevant to each purpose to:

• Respond to inquiries and arrange, confirm, or reschedule consultations.
• Understand the topics you want to discuss and prepare for your requested conversation.
• Provide requested resources and send communications consistent with your choices.
• Operate, maintain, troubleshoot, and protect the website and connected services.
• Maintain appropriate business and consent records, address complaints, meet legal obligations, and establish or defend legal claims.

We do not use a workbook readiness score to make an automated decision about insurance eligibility, pricing, or access to professional services.

5Workbooks and sensitive information

Downloading a PDF does not automatically send us information you later write in it. Your answers in a locally saved or printed Family Legacy Blueprint or other workbook remain in your copy unless you choose to share them. A download may still create ordinary technical access logs.

Please do not enter Social Security numbers, account passwords, complete financial account numbers, medical records, or full estate documents in general booking notes or ordinary email. If a later service requires sensitive records, ask the relevant provider how to submit them appropriately. Do not send personal information about someone else unless you are authorized to do so.

6Who receives information

Service providers. We use providers for website hosting and security, appointment scheduling, and business communications. HighLevel / LeadConnector supplies the booking calendar. Information submitted there is processed for the booking and related follow-up. If enabled, that platform may also support contact management and newsletter delivery on our behalf.

We permit providers handling information on our behalf to use it for the services they supply to us, subject to applicable contractual and legal restrictions. Our use of a provider does not eliminate our responsibility for information we control.

Professional introductions. If you ask for or authorize an introduction to an attorney, insurer, or another professional, we may share information needed for that introduction. We do not treat a general website inquiry as permission to send your information to unrelated providers for their own marketing. An independent provider’s own privacy notice applies to its separate services.

Legal and business circumstances. We may disclose information when reasonably necessary to comply with law or a lawful request, protect rights and safety, investigate misuse, or establish or defend a claim. Information may also be disclosed in a proposed or completed sale or reorganization of the business, subject to appropriate confidentiality protections and applicable law. A successor must respect the protections and consent choices that continue to apply.

7Sale and advertising use of information

We do not sell personal information or share it for cross-context behavioral advertising. We do not provide your contact details to third parties for their own marketing.

If you separately opt in to text messages, your mobile number and SMS opt-in information are not shared with third parties or affiliates for their own marketing or promotional purposes. SMS consent records are not sold or transferred to give another business permission to text you. Providers that deliver or support our messages may process the information for those services, and legally required disclosures may still occur.

8Your communication choices

You can unsubscribe from marketing emails through the link in each message or by contacting us. If you have opted in to a text-message program, reply STOP to stop texts or HELP for assistance. You may also contact us to revoke consent or change your communication preferences.

An email marketing opt-out does not prevent necessary responses to a request you make, such as a booking confirmation. If you opt out of texts, we will stop texts covered by that request, apart from any permitted opt-out confirmation. Declining marketing does not prevent you from requesting a consultation.

9Retention and security

We retain information for as long as reasonably needed for the purposes described in this policy, including responding to your request, maintaining relevant business records, complying with legal requirements, and resolving disputes. Retention depends on the information’s sensitivity, the relationship involved, and applicable obligations. We may keep limited suppression and consent records to respect an opt-out and document our handling of it.

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, transmission method, or storage system can be guaranteed completely secure. Contact us if you believe information provided to us has been compromised.

10No legal advice

Information available through this website and its educational resources is for general informational and educational purposes only. It is not individualized legal advice and should not be relied on as a substitute for legal advice about your circumstances.

Using this website, downloading resources, requesting a consultation, or submitting a general inquiry does not, by itself, create an attorney-client relationship with Bajis Awawdeh, PLLC. If you need legal advice, contact Bajis Awawdeh, PLLC to discuss your matter and whether the firm will represent you, or seek independent legal counsel. Any legal services and the scope of representation should be discussed separately with the attorney.

11Attorney client privilege

Using this website or sending a general inquiry does not, by itself, make a communication privileged. Do not assume information submitted through general website forms, booking notes, or ordinary email is protected by attorney-client privilege. Whether a particular communication is privileged or subject to professional confidentiality duties depends on the circumstances and applicable law.

Nothing in this policy waives any privilege or limits any confidentiality duty that otherwise applies. Please follow the guidance in Section 5 before providing sensitive information. If you need legal advice, consult an attorney about the appropriate way to communicate about your matter.

12Privacy requests and applicable rights

You may contact help@trustbajis.com to ask about the information we hold about you or to request access, correction, or deletion. Depending on where you live and which laws apply, you may also have rights to obtain a portable copy, restrict or object to certain processing, withdraw consent, opt out of sale or targeted advertising, or limit certain uses of sensitive information.

We will handle requests in accordance with applicable law. Where appropriate, we may need to verify your identity or an authorized agent’s authority. We may retain information or decline a request where the law permits or requires it, and will explain any relevant reason. Withdrawing consent does not affect processing that was lawful before withdrawal. We will not unlawfully discriminate against you for exercising a privacy right.

Where an appeal right applies, you may appeal a decision by contacting help@trustbajis.com and identifying the request you want reviewed. You may also complain to the privacy regulator or attorney general with authority in your location.

13Children and processing locations

The website and consultation booking are directed to adults, not children under 18. We do not knowingly collect personal information directly from children under 13. If you believe a child has submitted information, contact us so we can take appropriate steps. Family information an adult voluntarily provides for a planning discussion is handled under this policy.

Information may be processed where we or our service providers operate, including the United States. Privacy laws may differ between locations. Where applicable law requires safeguards for international transfers, those requirements apply; merely visiting this website does not replace a required legal transfer mechanism.

14Other websites and policy updates

This website may link to independently operated websites. Review their privacy notices before providing information to them. Providers processing information on our behalf remain subject to our applicable instructions and legal responsibilities.

We may update this policy as our services or practices change. We will post the revised version with an updated effective date and provide additional notice of material changes, such as a website notice or email, where required. We will obtain consent to a new use when required by law.

15Contact us

For privacy questions or requests, contact: